Trust & Privacy
At Bill Scout, we believe understanding your electricity bill shouldn't require hours of research, sales calls, or confusing fine print.
Bill Scout was built to help Australians better understand their electricity usage and see whether a more suitable plan may exist based on their real household data. We aim to keep the process simple, transparent, and privacy focused.
What Bill Scout Does
Bill Scout analyses information from your electricity bill, including things like:
- •electricity usage
- •tariff structure
- •supply charges
- •usage patterns
- •retailer pricing
We then compare this information against available electricity offers to help identify whether a potentially better suited plan exists for your household.
Bill Scout does not switch providers on your behalf.
We Are Not a Traditional Comparison Site
Bill Scout is designed to work differently from many traditional comparison websites.
We do not:
- •sell your phone number to retailers
- •generate sales calls
- •require account creation to check a bill
- •pressure users into switching providers
Our goal is to help Australians make more informed decisions using their own data.
Your Privacy
Privacy is a core part of Bill Scout.
We aim to collect the minimum amount of information required to analyse a bill and provide results.
At this stage:
- •uploading a bill does not require a phone number
- •uploading a bill does not require creating an account
- •we do not intentionally sell personal information to energy retailers
If account functionality is introduced in the future, users will always have control over whether they choose to save data for ongoing monitoring and alerts.
Bill Accuracy & Comparisons
Bill Scout uses the information available on your uploaded bill together with publicly available electricity pricing information to provide estimates and comparisons.
Electricity plans can change regularly and may include:
- •conditional discounts
- •location restrictions
- •time-of-use variations
- •solar or controlled load conditions
- •promotional offers
Because of this, Bill Scout results should be treated as informational guidance rather than financial advice or guaranteed savings. We encourage users to confirm plan details directly with retailers before making decisions.
Data Security
We take reasonable steps to protect submitted information and improve the security of the platform over time.
As Bill Scout evolves, we aim to continue improving:
- •data handling practices
- •storage security
- •access controls
- •user transparency
Australian Focus
Bill Scout is built specifically for Australians and designed around the Australian electricity market. Our goal is to make electricity pricing easier to understand and reduce the confusion many households experience when comparing plans.
Contact
Questions, feedback, or concerns can be directed to:
hello@billscout.liveWe appreciate everyone helping test and improve Bill Scout during its early stages.